FAQ for One-on-One CoachingAre you going to be creating my website for me?
I will create your website but you will have to provide me with all of the wording and the logo. I will be using an EASY website builder such as Weebly. I will show you how to make future edits yourself (again, edits will be EASY). What happens if I have website issues AFTER my 3 months of unlimited email support ends? You can always email me. I’m not going anywhere and I love helping! Also, all the website builders we are using have excellent online support. They are use to non-techy people using their services and they also love to help you when you get stuck. Even I have gotten stuck and had to email the Weebly support desk and within 24 hours my problem has been solved. What if I don't like my website? I will be sending you previews of the website while I am building it so you can let me know what you do and do not like. Is there any coding / html involved? NOPE! We will be using “What You See is What You Get” website builders that do NOT require coding. Do I need to email you every time I need to make a change? No, YOU will have your login and password. YOU will own your website and domain. If you want to make a change you’ll just login and do it. If you accidentally erase a picture, you (or I or the help desk) can easily add it back. Some of your text went missing? No problem, it can all be fixed easily and quickly. You do not have to stress out about "screwing" up your website, everything is fixable! Plus I know you are already stressing out over how to find more customers, no need to also worry about your website. When does the 3 month unlimited email period start? It starts on the date of our first face-to-face meeting. What if we do not do our 3 face-to-face meetings within the 3 month period? My goal is to meet with you at least every 2 weeks but if you can’t do that due to your crazy business hours I totally get it! We will work around your schedule and figure something out. You will not be charged more if you need to take a big 1 or 2 month break to deal with family issues or because you are exhausted or maybe you are overwhelmed by the holidays. If you need a giant break we can just put everything on pause, including the 3 month period of unlimited email support. What if I'm away on vacation? If you go away for a week I have no problem extending your 3 month unlimited email support by a week. If you are going away on vacation for 2 weeks then I require you to adopt me and take me with you :) Is there a limit on how extensive/complicated my website can be? Your website will not be a Wordpress Website. Wordpress is an incredible tool that seems to be limitless. If you want a Wordpress Website I strongly suggest you find a local programmer (YES you need a programmer and maybe even a graphic designer as well) or you can go to Elance to find someone word wide. What features can my website have? If we use Weebly to create your website it can have ANY of the features listed here, http://www.weebly.com/features/ Nearly ALL website builders have ALL of these features. Really, it is everything you need. You can sell things right from your website. You can have rotating pictures. You can have newsletter sign-ups. You can have a bribe (I will teach you about bribes if you are not sure what I’m talking about). You can have a contact form. You can have rotating banner ads (using additional software). You can have a blog. Will my website be responsive? Yes. Your website will automatically work on all devices, from iPads to smart phones. Is there an additional cost for the domain? Yes. The cost to buy your domain is generally around $12 a year. If you do not already have a domain name (aka YourWebsite.com) I will walk you through the process to buy it. Is there an additional cost for the website builder and hosting? Yes. There is a monthly cost anywhere from $4 a month to $30 a month. You will probably just need the $4 a month plan but we can talk about before we meet for the first time. The monthly cost covers your hosting, the website builder, and the website builder support. What if I also want my own email? If you want an email to match your URL such as YourName@YourWebsite.com Then you’ll need to sign up for that (again, I can help you do this). I recommend everyone use Google Apps, http://goo.gl/FSV613 which is around $50 a year. Do you help me with the images/photography? I am not a photographer but I will help you come up with ways to get free or cheap images. I will also teach you how to be your own graphic designer! Seriously, I have zero graphic design training but I created every image you see on this website. What about marketing? After we finish your website we will work on marketing. I have 10 years of experience on how to find customers WITHOUT SPENDING A DIME. I also have many resources that I will share with you when it comes to free marketing. What about Social Media? We can work on that too! At the very least I think everyone should be on Facebook so we will start there. If you already have a Facebook page we will make sure it is well put together. After we have your Facebook business page in good, working condition we will add another social media tool, depending on who your customers are. For instance if your customers are in their teen and early twenties we will go to Instagram. If your customers are women we may work on Pinterest. What happens in between our face to face meetings? I will constantly be giving you “homework” to do. I will give you the tools to do your homework and when you get stuck I will be there to help you out. I do not expect everyone to be good at everything so I will show you want to do when you get to an assignment that you hate (hint: We will outsource stuff!). Bottom line, how much is this all going to cost me? My services are $997 (one time). Your website domain will be around $12 (yearly) paid to GoDaddy. Your website hosting and builder will be around $50 (yearly) paid to Weebly or Wix or whichever website builder we use. Your email (optional) will be around $50 (yearly) paid to Google Apps. Is there any type of money back guarantee in case we run into issues like scheduling, or personal conflicts, technical difficulties, etc. Yes, you can request a full refund within 10 days of our first face to face meeting. Even if by day 10 we have your website finished you can STILL ask for 100% of your money back. How long is each face to face meeting? When can we meet? Each meeting is 1 hour long. I am available most evenings and weekends and on select mornings during the workweek. Where will we meet? My office is located in Glen Rock, NJ and we can also "meet" via webcam. |
FAQ for "Launch with Laura"Are you going to be creating my website for me?
No, you will be creating your website on your own. In each class I will teach you (and your peers) what to do and how to do it. In between classes I will consult you one-on-one as you need it. What happens in between the weekly classes? I will give you “homework” to do. I will give you the tools to do your homework and when you get stuck I will be there to help you out. I do not expect everyone to be good at everything so I will show you want to do when you get to an assignment that you hate (hint: We will outsource stuff!). What happens if I have website issues AFTER the class is over? Once you complete my Launch with Laura class, you will FOREVER be a part of a private Facebook group I have set up. In this group you can get support from your peers AND from me! F-O-R-E-V-E-R! What if I don't like my website? Since the class will be working together we will be able to change and tweak it into what you want. Is there any coding / html involved? NOPE! We will be using “What You See is What You Get” website builders that do NOT require coding. Will I have full control over my domain and website? Yes, YOU will have your login and password. YOU will own your website and domain. If you want to make a change you’ll just login and do it. If you accidentally erase a picture, you (or I or the help desk) can easily add it back. Some of your text went missing? No problem, it can all be fixed easily and quickly. You do not have to stress out about "screwing" up your website, everything is fixable! Plus I know you are already stressing out over potty training or your teenager learning to drive, no need to also worry about your website. What if I have to miss a class? Each class is pre-recorded so you will be able to watch at your own pace. Although the class will not be live, you will be able to ask any questions you have via our private Facebook group that is for students and alumni. Is there a limit on how extensive/complicated my website can be? Your website will not be a Wordpress Website. Wordpress is an incredible tool that seems to be limitless. If you want a Wordpress Website I strongly suggest you find a local programmer (YES you need a programmer and maybe even a graphic designer as well) or you can go to Elance to find someone word wide. What features can my website have? We will use Weebly to create your website it can have ANY of the features listed here, http://www.weebly.com/features/ Nearly ALL website builders have ALL of these features. Really, it is everything you need. You can sell things right from your website. You can have rotating pictures. You can have newsletter sign-ups. You can have a bribe (I will teach you about bribes if you are not sure what I’m talking about). You can have a contact form. You can have rotating banner ads (using additional software). You can have a blog. Will my website be responsive? Yes. Your website will automatically work on all devices, from iPads to smart phones. Is there an additional cost for the domain? Yes. The cost to buy your domain is generally around $12 a year. If you do not already have a domain name (aka YourWebsite.com) I will walk you through the process to buy it. Is there an additional cost for the website hosting? Yes. There is a monthly cost anywhere from $4 a month to $30 a month. Nearly all of my students just need the $4 a month plan but we can talk about that in class. The monthly cost covers your hosting, the website builder, and the website builder support. What if I also want my own email? If you want an email to match your URL such as YourName@YourWebsite.com Then you’ll need to sign up for that (again, I can help you do this). I recommend everyone use Google Apps, http://goo.gl/vr2MFa which is around $50 a year. Do you help me with the images/photography? I am not a photographer but I will help you come up with ways to get free or cheap images. I will also teach you how to be your own graphic designer! Seriously, I have zero graphic design training but I created every image you see on this website. What about marketing? We will discuss some marketing in the "Launch with Laura" class. Soon I will be creating a "Market with Laura" class. What about Social Media? Yes, your website will have the social media icons you need. Bottom line, how much is this all going to cost me? The "Launch with Laura" class is $197 (one time). Your website domain will be around $12 (yearly) paid to GoDaddy. Your website hosting and builder will be around $50 (yearly) paid to Weebly. Your email (optional) will be around $50 (yearly) paid to Google Apps. Is there any type of money back guarantee in case we run into issues like scheduling, or personal conflicts, technical difficulties, etc. Yes, you can request a full refund within 72 hours of the release of class 1. When is class? The class schedule may change from month to month. Apply for the next class and you will be notified of the options. What do I need for class? Class is online so you will need a wifi connection and a computer or tablet. |