Too often I come across business owners who have "lost" access to their domain (aka www.businessname.com). Here is how the story goes:
"My ________ bought the domain for me because I had no idea what I was doing. Now s/he is ignoring my calls and emails and texts. Now what?"
You can fill in the ______ with: boyfriend, programmer, husband, good friend, girlfriend, wife, son, daughter, etc.
If they are ignoring you and basically holding your domain hostage you need to kiss that domain good-bye. To get it back (assuming the other party does not want to give it back) would mean bringing them to court.
Because stories like this are so common I NEVER EVER will buy a domain for someone. I simply send them these instructions:
The link I posted above is an affiliate link. That means I get a kickback if you buy a domain through GoDaddy. But kickback or not, I strongly recommend GoDaddy. They are HUGE, so I know the company is not going to disappear. Their customer service is the BEST I've seen. You can call them up and get real help. Sometimes they even call you just to make sure everything is OK or to remind you your domain is about to expire. Really, I love them. The only reason not to love GoDaddy is (as you saw) they try to upsell you on services.
Now that you've bought your own domain you know it is safe (just do not lose the password) :)
I'm Laura Occhipinti, your go-to social media manager and business strategist.